Privacy Policy | UMI NAILS
Last Updated: 2026
This Privacy Policy describes how UMI NAILS (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal information obtained from users (“you”, “your”) who visit our website and purchase our handmade press-on nail products and custom services.
By using our website, placing orders, and accessing our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We only collect necessary personal information to process your orders and improve our service experience. The information we collect includes:
Personal Identification Information: Full name, email address, phone number, and shipping address.
Order Related Information: Order records, custom nail requirements, size information, style preferences, and after-sales communication content.
Payment Information: We do not store your full credit card details. All payments are processed securely by third-party global payment gateways.
Website Data: Browser type, device information, IP address, browsing behavior, and page interaction data for website optimization.
2. How We Use Your Information
All collected information is used strictly for legitimate business purposes and will never be abused. We use your data to:
Verify your identity and process your orders, including production, packaging, and delivery arrangements.
Provide 1V1 custom nail service and confirm your personalized production requirements
Send order updates, shipping notifications, after-sales support, and customer service replies.
Optimize website functions, product styles, and user experience based on browsing data.
Resolve disputes, handle after-sales requests, and ensure transaction security.
3. Information Protection & Security
We adopt industry-standard security technologies and operational management measures to protect your personal data from unauthorized access, disclosure, modification, loss, or theft. Your personal and order information is stored securely and only accessible to authorized service personnel.
All payment transactions are encrypted and processed by secure third-party payment platforms. We do not retain your sensitive financial payment data on our website server.
4. Information Sharing & Disclosure
UMI NAILS will never sell, rent, or trade your personal information to third parties for commercial marketing purposes without your explicit consent.
We only share necessary information in the following situations:
Share your shipping information with logistics carriers to complete international delivery.
Disclose information when required by local laws, regulations, or legal procedures.
Cooperate with third-party service providers (payment platforms, website operation tools) who sign strict privacy agreements with us.
5. Cookies Policy
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. Cookies are small text files stored on your device. You can adjust your browser settings to refuse or delete cookies at any time. Disabling cookies may affect partial website functions.
6. Data Retention
We retain your personal and order information only for as long as necessary to fulfill the purposes for which it was collected, including completing order services, resolving after-sales issues, and complying with legal obligations. After the valid period, we will securely delete or anonymize your data.
7. User Rights
You have the right to view, correct, update, and request the deletion of your personal information stored on our website. You may also opt out of receiving our follow-up notification emails at any time.
8. Minor Protection
Our products and services are oriented to adult users. We do not knowingly collect personal information from minors under the age of 18. If you are a minor, please do not use our website or place orders without the guidance and consent of your guardian.
9. Policy Updates
We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal requirements. The updated policy will be posted on the official website immediately, and the latest revision date will be marked. Continued use of our website and services represents your acceptance of the updated policy.
10. Contact Us
If you have any questions, suggestions, or requests regarding this Privacy Policy and your personal data protection, please contact our official customer support team.